Terms of service

 

Welcome to our online store. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. GENERAL TERMS

By using our website, you confirm that you are legally permitted to use our services and that the information you provide is accurate and complete.

We reserve the right to refuse service, cancel orders, or limit quantities at our discretion when necessary.

2. PRODUCTS AND SERVICES

We make every effort to display our products, descriptions, images, colors, and prices as accurately as possible. However, slight differences may occur due to screen settings, product availability, or manufacturer changes.

Product availability may change without prior notice.

3. ORDERS

When you place an order, you agree that all information provided is accurate and complete.

We reserve the right to cancel or decline an order if:

  • The product is unavailable.

  • Incorrect pricing or product information was displayed.

  • We suspect fraudulent or unauthorized activity.

  • The information provided by the customer is incomplete or incorrect.

If an order is cancelled after payment has been received, any applicable refund will be processed according to our refund policy.

4. PRICES AND PAYMENTS

All prices displayed on our website are in the currency shown at checkout.

We reserve the right to change product prices, offers, discounts, and promotions at any time without prior notice.

Payment must be successfully completed before an order can be processed, unless Cash on Delivery is specifically offered for the order.

5. SHIPPING AND DELIVERY

We aim to process and deliver orders within the estimated delivery time shown on our website or at checkout.

Delivery times may vary due to circumstances beyond our control, including courier delays, weather conditions, public holidays, customs procedures, or incorrect delivery information.

Customers are responsible for providing a correct delivery address and contact information.

6. RETURNS AND REFUNDS

Returns, exchanges, and refunds are handled according to our Refund and Return Policy.

Please review our Refund and Return Policy before placing an order.

Products may need to meet specific eligibility requirements before a return or refund is approved.

7. CUSTOMER RESPONSIBILITIES

Customers agree to use our website only for lawful purposes.

You must not:

  • Provide false or misleading information.

  • Attempt to interfere with the operation of our website.

  • Use our website for fraudulent activities.

  • Attempt to gain unauthorized access to our systems.

  • Copy or misuse our website content without permission.

8. INTELLECTUAL PROPERTY

All content on this website, including logos, product descriptions, graphics, images, designs, text, and other materials, is owned by or licensed to our store unless otherwise stated.

You may not reproduce, distribute, modify, or use our content for commercial purposes without written permission.

9. THIRD-PARTY SERVICES

Our website may use third-party services such as payment processors, shipping companies, analytics providers, or other service providers.

We are not responsible for interruptions or issues caused by third-party services that are outside our reasonable control.

10. LIMITATION OF LIABILITY

To the extent permitted by applicable law, our store will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable UAE law.

11. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date.

Your continued use of our website after changes are posted means that you accept the updated Terms of Service.

12. GOVERNING LAW

These Terms of Service shall be interpreted and applied in accordance with the applicable laws and regulations of the United Arab Emirates.

Any disputes will be handled by the competent authorities and courts in accordance with applicable UAE law.

13. CONTACT US

If you have any questions about these Terms of Service, please contact us through the contact information provided on our website.

Thank you for shopping with us.