Refund policy


We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return or refund according to the terms below.

RETURN ELIGIBILITY

You may request a return within 7 days of receiving your order.

To be eligible for a return:

  • The product must be unused and in its original condition.

  • The product must be returned with its original packaging, tags, and accessories.

  • Proof of purchase or order details may be required.

  • Products that are damaged due to misuse or improper handling may not be eligible for return.

DAMAGED OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please provide your order number and clear photos or videos showing the issue. We will review your request and, where applicable, arrange a replacement or refund.

REFUNDS

Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method. The time required for the refund to appear in your account may depend on your bank or payment provider.

NON-RETURNABLE ITEMS

Certain products may not be eligible for return, including:

  • Used or damaged products caused by the customer.

  • Products without original packaging or accessories.

  • Items that are specifically marked as non-returnable.

  • Products returned after the applicable return period.

RETURN SHIPPING

For returns due to a change of mind, the customer may be responsible for the return shipping cost.

If the item is damaged, defective, or incorrectly sent by us, we will review the case and may cover the applicable return shipping cost.

HOW TO REQUEST A RETURN

To request a return or refund, please contact our customer support team with:

  • Your order number

  • Reason for the return

  • Photos or videos, if applicable

Our support team will provide further instructions after reviewing your request.

POLICY UPDATES

We reserve the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page.

If you have any questions about our Return & Refund Policy, please contact our customer support team.